NGO Terms and Conditions - Dress Devine

This document outlines the Terms and Conditions for NGOs creating a profile on the Dress Devine platform to accept food donations. These terms are designed to ensure that all parties understand their rights and responsibilities in order to facilitate safe and effective food donation practices.

1. Acceptance of Terms

By creating an NGO profile on the Dress Devine platform, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, you should not register or accept food donations through our platform. Your acceptance of these terms constitutes a legal agreement between your NGO and Dress Devine.

Notification of Changes:

Dress Devine reserves the right to update these terms. Notification of any amendments will be communicated via email or through the platform, ensuring you are aware of your rights and obligations. Continued participation will indicate acceptance of the updated terms.

2. Eligibility Requirements

Registered Non-Profit Status:

Your organization must be a legally registered non-profit or charitable organization, recognized by relevant governmental authorities. This includes providing your registration number and a copy of your non-profit certification during the registration process.

Food Safety Compliance:

Your NGO must adhere to all local, state, and national food safety regulations. This includes:

• Health Inspections: Regular health inspections must be conducted by local health authorities to ensure compliance with food safety laws.
• Training: Staff must undergo mandatory training in food handling and safety procedures, which could be organized through certified organizations.

Facility Standards:

Your organization must maintain facilities that comply with food safety regulations, which include:

• Storage: Adequate refrigeration and freezer facilities must be in place to handle perishable items.
• Sanitation: Regular cleaning protocols should be established to ensure all areas involved in food handling meet hygiene standards.

Training and Education:

Volunteers and staff members involved in food handling must receive proper training, including but not limited to:

• Food safety best practices
• Emergency procedures for food recalls
• Training on how to conduct proper food inspections

3. Registration Process

Profile Creation:

To receive food donations, your NGO must provide comprehensive and accurate details during the registration process. Required information includes:

• Legal Name and Registration Number: Accurate identification of your organization.
• Mission Statement: A brief description of your NGO’s mission and objectives, helping potential donors understand your goals.
• Contact Information: Up-to-date phone numbers and email addresses to facilitate communication.

Verification:

Dress Devine reserves the right to verify your NGO's credentials prior to approving the profile. This process may involve:

• Documentation Review: Examination of documents proving non-profit status and compliance with food safety regulations.
• Site Visits: In some cases, Dress Devine may conduct a site visit to evaluate your facilities and ensure they meet the required standards.

Updates and Accuracy:

NGOs are responsible for keeping their profile information current. This includes:

• Reporting Changes: Timely notification of any changes in contact details or operational capacity to Dress Devine.
• Regular Reviews: NGOs should conduct periodic reviews of their profiles to ensure all information remains accurate.

4. Responsibilities of the NGO

By registering to accept food donations, your NGO agrees to fulfill the following responsibilities:

● Food Handling:

Ensure all donated food is handled in compliance with food safety laws. This includes:

• Proper Storage: Store food at appropriate temperatures to prevent spoilage.
• Hygiene Practices: Implement strict hygiene practices among staff and volunteers, such as handwashing protocols and the use of gloves during food handling.

● Inspection of Donations:

Upon collection, inspect all donated food to ensure it is safe for consumption. This includes:

• Visual Inspection: Check for signs of spoilage, contamination, or damage.
• Rejection of Unsafe Food: Any food items that do not meet safety standards must be rejected, and the reason for rejection should be documented and reported to Dress Devine.

● Transparency in Distribution:

Maintain transparency in food distribution, including:

• Record Keeping: Maintain accurate records of the food received, its condition, and the distribution process.
• Beneficiary Reporting: Ensure that food is distributed to verified beneficiaries, and consider providing reports on the impact of your efforts.

● Community Engagement:

Actively engage with the community to assess their needs and improve your distribution strategies. This can involve:

• Surveys and Feedback: Conducting surveys or obtaining feedback from beneficiaries to enhance service delivery.
• Partnerships: Collaborating with other local organizations to better meet the needs of those you serve.

5. Food Donation Process

● Notification of Donations:

When events generate leftover food, Dress Devine will notify your NGO through the platform. The notification will include:

• Type and Quantity of Food: Detailed information about the food available for donation, allowing NGOs to assess their ability to collect and distribute it.

● Timely Collection:

NGOs are responsible for collecting donated food within a specified timeframe. This includes:

• Schedule Coordination: Arranging pick-up times that align with the event organizers’ availability.
• Handling Missed Opportunities: Establishing a plan for what to do if collection cannot occur within the designated timeframe.

● Safe Transportation:

Ensure that transportation for collected food adheres to safety standards. This involves:

• Temperature Control: Using insulated containers for perishable items to maintain required temperatures during transport.
• Cleanliness: Ensuring that vehicles used for food transportation are clean and suitable for food transport.

6. Liability and Indemnification

● NGO Liability:

Your organization acknowledges that Dress Devine is not liable for the condition or quality of the food once it is donated. Your NGO assumes full responsibility for the food from the time of collection, which includes:

• Safety Assurance: Ensuring that food distributed is safe and suitable for consumption.
• Monitoring Consumption Feedback: Keeping track of any feedback or complaints regarding food safety from recipients.

● Indemnification:

Your NGO agrees to indemnify and hold harmless Dress Devine Pvt Ltd from any claims or damages arising from the distribution or consumption of the donated food, which encompasses:

• Legal Fees: Covering any legal fees incurred by Dress Devine in relation to such claims.
• Insurance Requirements: NGOs should maintain appropriate insurance coverage to mitigate potential liabilities.

● Donor Liability:

The food donor (event organizer) is responsible for the safety and quality of the food at the time of donation. Your organization agrees that:

• No Claims Against Donors: Once food is handed over, your NGO will not hold the donor liable for its condition.

Indemnification:

Your NGO agrees to indemnify Dress Devine from any claims, damages, or liabilities arising from the handling, storage, or distribution of donated food.

7. Use of Donations

● Charitable Purposes Only:

Your NGO agrees that all donated food will be used exclusively for charitable purposes. This includes:

• Distribution to Beneficiaries: Ensuring that food reaches individuals or families in need without any form of compensation.

● Eligible Recipients:

Your organization must ensure that donated food is distributed in alignment with your mission. This involves:

• Targeted Outreach: Identifying communities or groups that align with your mission and effectively reaching them.
• Prioritization: Giving priority to vulnerable populations, such as low-income families, the elderly, or homeless individuals.
• Awareness and Education: Providing resources to recipients about food safety and nutrition can enhance the overall impact of your work. This includes:
  • ○ Workshops or Seminars: Hosting events that educate recipients on nutritional value and safe food handling.
  • ○ Resource Distribution: Sharing pamphlets or materials that provide information about available community resources.

8. Reporting and Transparency

Your NGO may be required to maintain detailed records of food donations, which include:

• Quantity and Type of Food: Documenting all received food, including its condition and safety assessments.
• Beneficiary Information: Tracking the number of beneficiaries served while maintaining confidentiality of their information.

Dress Devine may request periodic reports on the impact of food donations. Your organization agrees to provide:

• Impact Assessments: Evaluations that outline how donations have benefited the community, including statistical data.
• Storytelling: Sharing success stories or testimonials from beneficiaries to illustrate the effectiveness of your efforts.

9. Termination of Profile

Termination by Dress Devine: Dress Devine reserves the right to suspend or terminate your NGO's profile for non-compliance with these terms, including:

• Notification Process: A formal notification will be provided, along with the reasons for termination and an opportunity to rectify any issues.

Voluntary Termination: Your NGO may terminate its profile by providing written notice to Dress Devine. However, you must:

• Fulfill Pending Donations: Complete any ongoing distributions before account closure to ensure beneficiaries receive their food.

10. Data Privacy and Confidentiality

Personal Information: All personal and operational information provided during registration will be securely stored. This information is only used for food donation coordination and is protected by data privacy laws.

Confidentiality: Sensitive information shared between your NGO and Dress Devine will be treated as confidential, ensuring that:

• No Unauthorized Access: Only authorized personnel will have access to sensitive data.
• Data Sharing Protocols: Clear protocols will be established for any necessary sharing of information with third parties.

Data Retention: Your organization’s data will be retained only for as long as necessary to fulfill the purposes outlined in these terms, with secure deletion protocols in place afterward.

11. Amendments to Terms

Changes to Terms: Dress Devine reserves the right to amend or update these terms and conditions at any time. Notification of any changes will be communicated to your NGO through:

• Email Alerts: Sending notifications directly to the registered email addresses.
• Platform Updates: Posting updates in a dedicated section on the platform for easy access.

12. Dispute Resolution

Dispute Handling: Any disputes related to food donations should be resolved directly between your NGO and Dress Devine. If a resolution cannot be reached:

• Mediation Services: Dress Devine may offer mediation services to facilitate a resolution.

Final Decision: Dress Devine’s decision in any dispute related to food donations will be final and binding, ensuring that:

• Adherence to Decisions: Both parties must comply with the outcomes determined through the mediation process.

13. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Dress Devine Pvt Ltd operates. Any disputes arising under these terms will be resolved according to these laws, which provide a framework for enforcement and compliance.